Privacy Policy

Last Updated: March 2026

Zykar Solutions is committed to protecting personal data in compliance with the Data Protection Act No. 3 of 2021 of the Laws of Zambia.

1. Information We Collect

  • Personal details (name, email, phone number)

  • Business information provided during enquiries or contracts

  • Technical data (IP address, browser type, cookies)

2. Purpose of Data Processing

We process personal data to:

  • Provide and manage our services

  • Communicate with clients

  • Improve our website and services

  • Comply with legal obligations

3. Lawful Basis for Processing

Data is processed based on:

  • Consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

4. Data Sharing

We do not sell personal data. Data may be shared with trusted third-party service providers strictly for service delivery.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data.

6. Data Subject Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Lodge a complaint with the Data Protection Commissioner of Zambia

7. Data Retention

Personal data is retained only as long as necessary for lawful purposes.