Privacy Policy

Zykar Solutions is committed to protecting personal data in compliance with the Data Protection Act No. 3 of 2021 of the Laws of Zambia.

1. Information We Collect

• Personal details (name, email, phone number)
• Business information provided during enquiries or contracts
• Technical data (IP address, browser type, cookies)

2. Purpose of Data Processing

We process personal data to:

• Provide and manage our services
• Communicate with clients
• Improve our website and services
• Comply with legal obligations

3. Lawful Basis for Processing

Data is processed based on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

4. Data Sharing

We do not sell personal data. Data may be shared with trusted third-party service providers strictly for service delivery.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data.

6. Data Subject Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Lodge a complaint with the Data Protection Commissioner of Zambia

7. Data Retention

Personal data is retained only as long as necessary for lawful purposes.