FAQ

What Is A Domain Name?

A domain name is a word along with a top-level domain (.com, .net, .org, etc.) that uniquely identifies your website.

How Do I Register A Domain Name?

Registering a domain name is a very simple process. First, make sure the domain is available.  we’ll tell you if the domain can be registered or not. Or, search for the domain in Whois Lookup.Once you confirm it’s available,add to it to your cart and make the payment.

What Are Subdomains?

Subdomains are an extension of your domain. For example, your site is http://www.example.com A sub.domain would be test.example.com. Another would be webhosting.example.com. Subdomains are usually treated as separate from the main site.

How can i make payments?

Your can make payments via

  1. Mobile Money (MTN & ZAMTEL)
  2. Credit/Debit Card
  3. PayPal
  4. Bank Transfer
How long has Zykar Solutions been in business?

We have been in business since 2016

Will i get Technical Support?

Yes we provide 24/7 support via

  1. Email (Ticket)
  2. Livechat
  3. Phone
  4. Whatsapp
Do i get customized emails?

Yes, all our web hosting plans come with customized emails.

I don't have the technical knowledge to create my own website can i hire you?

Yes, We can create a website for at an affordable price. see our web design page for more information.

What is space and bandwidth/data Transfer?

Disk space refers to the storage required to hold your website. Every single letter on your website has to be stored somewhere on your Web host’s server. Each letter is one byte, and a megabyte is roughly 1 million bytes. HTML pages are usually very small, but images, scripts and databases can take up large amounts of disk space.

Bandwidth/transfer is the amount of data the server will allow your site to transmit in a month. Transfer is usually measured in gigabytes, or billions of bytes. Once you go over your monthly limit, your host may either shut your site down for the remainder of the month or charge you an overage fee. This charge is usually about $2 to $5 per extra gigabyte.

What Is Uptime?

Uptime is the amount of time your site is online throughout the entire month.

Obviously, 100% uptime is ideal. But things can break, and many hosts – including ZykarHost – offer 99.9% uptime guarantees. Our uptime record is 99.9%

This means that if your site is not accessible for more than 43 minutes in a month, you will be reimbursed according to the terms of service and Service Level Agreement (SLA).